Frequently Asked Questions

What is the University policy (SPG) regarding FASAP?

The offical University policy regarding FASAP is Standard Practice Guide 201.14 (PDF)

Who is Eligible to use FASAP services?

All active or retired faculty and staff (including temporaries) are eligible to use FASAP services, as well as their immediate (benefit-eligible) family members.

How much does it cost me to use FASAP services?

There is no charge to those eligible.

How much time should I plan for my appointment with FASAP?

Plan on up to an hour and a half for the first appointment. Subsequent appointments typically last up to one hour. Special arrangements for appointment times can be made.

What are the qualifications of FASAP staff?

FASAP counselors are highly qualified with diverse professional backgrounds as therapists, educators, and consultants on mental health issues. All of them have educational backgrounds at the Master’s Degree level or above and at least ten years of postgraduate experience.

Is my visit with FASAP truly confidential?

FASAP counselors adhere to strict professional and ethical guidelines pertaining to any faculty, staff, retires or others who use FASAP services. You are assured that all information is held in confidence except in those circumstances legally limited (i.e., imminent risk to life and court ordered reporting for child or dependent adult abuse). No other information is released without the signed consent of the client.

Does FASAP see adolescents/children (dependents)?

FASAP provides assessment and referral services to eligible children of faculty and staff. In the majority of such cases a FASAP counselor will conduct an assessment and recommend referrals to a clinician specializing in behavioral health services for children and/or adolescents. It is FASAP’s general practice to conduct the initial assessment with the parent(s) of minor children and determine if it is appropriate to also see the child/adolescent prior to the referral.

Will participation in FASAP counseling services jeopardize my position?

No! Faculty and staff will not be penalized for participation. In fact the Standard Practice Guide (SPG) allows for the first visit to FASAP to be on work time if prearranged. Please call us to discuss this.

Will I be immediately referred to an outside party?

Initially FASAP conducts an assessment of a client’s concern in one or two sessions. After that about 30 to 40 percent of those seen are referred to a specialized referral resource. The remainder, (60 to 70 percent) are assisted with our short-term solution focused counseling service (up to five sessions).